Project Manager - Multi Channel

House of Fraser
Baker Street, W1
Competitive Salary and Benefits Package
29 Nov 2012
12 Jan 2013
Agency, Media, Other

Job Description


Job Title: Project Manager

Base: London

Reports to: Head of Project Office

Role Purpose

To manage Multi Channel and Ecommerce projects from concept to completion in accordance with agreed objectives and within budget. To be accountable for delivery of cross functional milestones through influence and engagement, working closely with other functions across the business. Provide support for the Head of Project Office in the development of project business cases, cost benefit analysis and post implementation evaluation.

Key Responsibilities

1. Project Team Management

Lead cross functional teams to set clear priorities and achieve milestones
Identify and engage appropriate level of cross functional representatives forming a team to deliver the project brief
Manage project team meetings and other methods of communication
Challenge project teams to maximise efficient project delivery

2. Project Planning

Create, own and communicate a detailed project plan showing key decisions and milestones
Ensure in advance that appropriate cross functional resource is available when required

3. Project Delivery & Cost Management

Deliver assigned projects on time and on budget
Drive delivery of project according to agreed project plan escalating issues as appropriate
Ensure that costs are kept to within budgeted levels, continuously looking for additional savings to maximize bottom line contribution
Provide regular reporting on project costs versus budget
Ensure post-project evaluations and reviews are undertaken in accordance with best practise project management guidelines, and any learnings taken on board for future projects

4. Communication & Reporting

Lead communication on all project matters, clarifying scope, timelines, issues, risks and decisions required
Maintain project documentation and reporting to communicate clearly the status of projects, key timings, issues & risks
Maintain quality communication with key stakeholders ensuring actions and plans are clearly defined

5. Risk Management

Identify risks and issues through engagement of cross functional team
Drive implementation of projects resolving risks & issues or offering alternatives to remove barriers and create contingency plans. Ensure appropriate level of communication to the business

6. Stakeholder Management

Build stakeholder management plan with project team and ensure stakeholders are appropriately engaged
Manage stakeholders through senior forums, escalating issues and risks and driving solutions

7. Business case Development

Support the Head of Project Office in the development of project business cases, cost benefit analysis and post implementation commercial evaluation.

Key Skills, Strengths & Experience

Project Manager experience within the Retail and Ecommerce sector
Project management methodology experience (e.g. PRINCE, Agile)
Excellent communication skills
Good ability to build & maintain relationships
Strong planning skills
Strong Excel skills
Excellent attention to detail

Key Interfaces with:

Project Office
Other HOF business functions as required
3rd party suppliers (where appropriate)

Contact / Application Details

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