Online Experience Delivery Manager
Our client is one of the world’s leading telecommunications brands, with over 28 million customers in the UK alone! With innovative propositions and unique price plans, they have developed a strong brand presence and seek to maintain that through the recruitment of a number of strong digital professionals.
In this role, you will scope, plan and manage the delivery of online customer experience deliverables for projects delivered through the Online Directorate. You will own this from brief to live deployment and oversee the delivery at all stages. Supporting the Head of Online Customer Experience, you will interface with wider teams such as multichannel, propositions, brand, marcomms and media to ensure the customer is always represented and “online” is at the forefront of all developmental thinking.
We are looking for an online customer/user experience expert with a solid understanding of multichannel strategies. You must be a strong project manager and have the ability to manage large groups of stakeholders with differing agendas. A good eye for design is essential, as is the ability to communicate at varying levels within a large organisation. Previous telecoms experience would be advantageous, but is not required.
Contact / Application Details
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Position: Online Experience Delivery Manager
Salary: £45-50k + 15% Bonus, £5k Car Allowance and Excellent Benefits
Contact: Zumar Dean
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