Customer Proposition Lead – User Experience

Recruiter
International Homewares Retailer
Location
South Coast
Salary
£600 - £700 per day
Posted
29 Nov 2012
Closes
02 Nov 2012
Sector
Agency, Media, Other

Job Description

This is an exciting contract opportunity for an experienced Customer Proposition Lead to help lead and deliver the customer proposition and customer user experience journey for this premier retailer.
We’re looking for exceptional individual who is capable of thinking on their feet, with core capabilities around multichannel retail customer proposition development, you’ll be able to play a key role in supporting the evolution of the omni-channel strategy with particular focus on emerging digital and technology trends, customer behaviours and attitudes.
With the passion for digital, ecommerce and emerging technologies you’ll be a leader that is accomplished, team-playing, senior business minded individuals in your own right as well as skilled and experienced in leading and managing high performing customer experience and creative teams.
The core objective of this role is to lead the web, mobile and emerging technologies customer experience and take a leading role in creating a seamless customer experience across all channels. Acting as a main point of focus for brand, design and UX-related issues across an omni-channel programme of work you’ll lead and support the Creative Director, Lead User Experience Consultant and Lead Interface Developer.
This is a 5 or 6 month contract and is a very important role for this retailer.

Contact / Application Details

The advertiser has specified that Recruitment Agencies may NOT contact them regarding this position.

Please contact Roger Sillence on 0117 317 8888 or rsillence@rethink-recruitment.com