Marketing Manager

Seren - The UK's largest Service Design and Customer Experience consultancy
£33k - £40k
29 Nov 2012
18 Oct 2012
Agency, Media, Other

Job Description

This is a unique opportunity for an ambitious, curious and talented individual to join Seren, the UK’s largest Service Design and Customer Experience consultancy, and help shape the company’s brand profile.

Reporting directly to the Managing Director, the Marketing Manager is a key role within the company’s business development team. Using a mix of disciplines including direct, digital and event-based marketing the Marketing Manager will:

1/. manage brand profile in all media: print, social, email
2/. have hands on control of the execution of brand marketing and lead generation campaigns
3/. support client development activities including events, RFP proposals, presentations
4/. work alongside the Strategy Director, consultants and design team to develop marketing materials e.g. whitepapers, email newsletters, case studies and promotional videos

Seren is a highly innovative company that brings together customer research and creative design to help companies deliver better experiences for their customers and employees. Our client list is to die for and includes major brands from telecoms, financial services, retail, technology and media.

Candidate Requirements

The successful Marketing Manager will have relevant experience of implementing day-to-day lead generation activities i.e. email newsletter creation and CRM administration, be good at managing marketing budgets and be able to organise events at which they are comfortable entertaining senior clients.

You must be confident and out going, keen to roll your sleeves up and get stuck in, able to work independently, take direction well and be capable of representing our high profile and rapidly expanding brand.

Candidates would ideally be educated to at least degree level and have must have excellent written English.

Knowledge, experience and proficiency of the following is a real advantage:

• Microsoft Word
• Microsoft Excel
• Email management software: i.e. MailChimp, Constant Contact etc.
• CRM / contact management systems
• Marketing governance i.e. data privacy, permission based marketing etc
• Web content management and blogging software
• Social media marketing channels i.e. Twitter, Facebook, Tumblr,

We regret we can only accept applications from persons authorised to work within the UK.

Contact / Application Details

Position: Marketing Manager
Salary: £33-40k + Excellent Benefits
Location: London
Contact: Richard Sedley
Tel: 020 7749 2549

To apply please send your CV to with a cover note telling us why Seren sounds like the kind of place you’d like to join.

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