User Experience Architect

John Lewis Partnership. Head Office in London, Victoria
London Victoria
Circa £40k
29 Nov 2012
15 Oct 2012
Agency, Media, Other

Job Description

Would you relish the chance to influence the customer experience of one of the UK’s most successful online retail sites? John Lewis is looking to recruit a talented and energetic User Experience Architect to help drive the customer experience and conversion of John Lewis’s online channel.

You will work in the project team of user experience architects. The team works collaboratively with designers, programmers and business stakeholders to deliver an inspirational website built both around our customers' needs and our commercial objectives.

Duties and Responsibilities

•UX design within agile development projects
•Championing the user needs to the product owner and business stakeholders
•Conducting expert reviews, requirements analysis, stakeholder workshops, competitor analysis and make recommendations to the project
•Developing personas & scenarios, user journeys, design concepts and prototypes
•Detailed design of new screens by producing wireframes, sitemaps and other standard Information Architecture documentation
•Working closely with designers and developers building the interface
•Producing wireframe specifications for developers (e.g., how functionality will work, how data will be displayed)
•Being involved in user research such as usability testing, expert reviews and surveys

Candidate Requirements

•Customer focus and a passion for UX
•At least 1-2 years experience in UX role(s) preferred
•Understanding and experience of Information Architecture and User Centred Design.
•Strong commercial awareness - happy to work in tight business context.
•Confident persuasive communicator - experience working with stakeholders
•Team player with a collaborative outlook
•A keen interest in current / future developments in website trends and innovations
•An understanding of agile development, website technology, browsers etc
•Experience of online retail, SEO, web analytics, accessibility guidelines
•Eligible to work in the UK

Contact / Application Details

The advertiser has specified that Recruitment Agencies may NOT contact them regarding this position.

Applications must be sent via the external online route @

Applications must be sent via the external John Lewis website @